MAIL Q&A
Shipping Information and Lead Times
All letters are sent out during the first week of the month. If you placed your order after the month has already begun, your letter will be sent out during the first week of the following month.
How do I cancel my subscription?
If you no longer wish to subscribe to the Artist Journal newsletter, please send us an email at project.tima@protonmail.com
When will I be billed?
You will be charged immediately upon confirmation of your membership, i.e., on the same day.
How can I change my mailing address?
Send us an email at: project.tima@protonmail.com
How can I track my letter?
To keep this project as affordable as possible, we decided to forego tracking.